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Office

14701 W. 65th Way, Suite 5, Arvada, CO, 80004

FAQs

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View Our Frequently Asked Questions Below 

Frequently
Asked Questions   

8,153+

With Pupora

How long does one tube last?

On average, a 2.5 oz tube lasts 1–2 months with daily use, depending on your dog’s size and activity level.

Is the balm safe if my dog licks it?

Yes! It’s made with natural, pet-safe ingredients. Plus, the slightly bitter taste helps discourage licking.

How soon will I receive my order?

Orders are processed within 1–2 business days and typically arrive in 5–10 business days.

Do you ship internationally?

Currently, we only ship within the United States.

What is your return policy?

If you’re not completely satisfied, we offer a 14-day money-back guarantee. Just contact our support team and we’ll make it right.

 

Can I use this on my dog’s nose or elbows?

Yes! The balm is safe and gentle enough to use on dry noses, elbows, and other rough patches.

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